Terms of Service

This website is operated by [COMPANY LEGAL NAME](“Stratum”, “we”, “us”), a company registered in England and Wales under company number [COMPANY NUMBER], with its registered office at [REGISTERED ADDRESS]. You can reach us at support@stratumcompounds.com.

By accessing this website or placing an order, you agree to be bound by these terms. If you do not agree, please do not use the site or purchase from us.

All products are sold strictly for laboratory research use and are not for human or animal consumption. Your purchase is also subject to our research use disclaimer, which forms part of these terms. You confirm you are at least 18 years old and a legitimate researcher, professional, or institution.

Placing an order is an offer to buy. A contract is formed only when we confirm acceptance of your order. We may decline or cancel any order at our discretion, including where:

• ›A product is out of stock or a pricing or description error has occurred;
• ›We are unable to verify your details or payment;
• ›We reasonably believe the order breaches these terms or applicable law.

Prices are shown in pounds sterling (GBP). We accept payment by UK bank transfer using the details and unique reference provided at checkout. Orders are processed and dispatched only once payment has cleared. Unpaid orders may be cancelled and the items returned to stock after the payment window shown at checkout.

Delivery terms, costs, and timescales are set out on our shipping information page. Estimated dispatch and delivery times are not guaranteed.

Our returns & refunds policy applies to all orders and does not affect your statutory rights.

You agree not to misuse the website, attempt to gain unauthorised access, or use any product unlawfully. You are solely responsible for the lawful and safe handling, storage, and use of any product once it is delivered to you.

To the fullest extent permitted by law, we are not liable for any loss or damage arising from misuse of our products or any use other than legitimate laboratory research. Nothing in these terms excludes liability that cannot be excluded under law.

We handle your personal data in accordance with our privacy policy.

These terms are governed by the laws of England and Wales, and any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

We may update these terms from time to time. The version published on this page at the time of your order is the version that applies.